Global Travel
is our world.

Ihre Geschäftsreisen
sind unsere Welt.

Who we are

LCC Global Travel: One Network. One Standard. Worldwide. For you.

Offering the full range of travel management solutions, Lufthansa City Center excels in guaranteeing maximum satisfaction for corporate customers. LCC Global Travel is an independent, powerful network of owner-managed travel management companies – each with expertise and an excellent reputation in their local markets.

We provide a 360º global travel management service experience for multinational corporations that is uniquely personal and effective. This is made possible by customized local service and solutions with central coordination – powered by the latest business travel technologies and top quality standards that span the globe. Benefit directly from our tailored solutions, which are dedicated to the highest performance, productivity and cost efficiency.

Above, Lufthansa City Center Global Travel Members provide full regional hub capabilities to drive savings, service and control for our multinational corporate travel customers.

We have all key markets covered

How you benefit

Optimizing your corporate travel efficiency and cost-effectiveness

  1. We are an exceptional network of independent agencies that delivers quick and simple solutions tailor-made to your personal needs.
  2. We are committed to implementing performance-driven global travel programmes focused around local adoption.
  3. We maximise your return on investment/profitability through our global buying power, policy enforcement and operational savings.
  4. We utilise common technology platforms to customise them to your special requirements.
  5. We guarantee a single point of contact, as well as standard travel management products for global business operations from a centrally coordinated source.

Where we stand out

Local expertise.
Global performance.

Global Data Consolidation with our LCC Business Intelligence solution will be among the key benefits of partnership with us.

We have developed a highly sophisticated data consolidation process that effectively standardizes data from every location across multiple systems. Our Business Intelligence system turns data into actionable insights.

We focus on higher return on investments as the greatest value is the improved decision making which should be driven and backed up by meaningful data.

What we believe in worldwide

We live by our core values

Trust Our daily business is based solely on a trusted partnership with you – personalised through an active dialogue and individual solutions.

Excellence We are ambassadors of corporate travel, constantly analysing your individual travel needs and adapting our services to meet the highest standards of the future.

Security From data security to the safety of individual travellers, we guarantee a 360° service, assisting you in every way no matter how challenging the situation.

Sustainability We understand the value of intercultural teams, education and sustainable ethics, and act with social and environmental responsibility in everything we do.

Passion We take great pride in our work, and put our heart and soul into providing outstanding services to meet your personal needs.

Innovation We focus on the essence of your business and push the boundaries to anticipate and cater to your individual needs – with simplicity and cost-efficiency.

Personality We are a unique global network of highly committed entrepreneurs, with local independent experts in over 80 countries around the world.

What we offer

Our global products: An overview

We offer a comprehensive portfolio of products designed to optimise corporate travel management in global companies.
Fully adaptable to your needs, delivering maximum transparency, speed and efficiency – for minimum costs.

24h Service

Top-class service at any time

24h Service

Top-Betreuung jederzeit

You can rely on our 24-hour emergency service when your Lufthansa City Center travel agency is closed. For the best service 365 days a year, 24 hours a day. We will immediately take care of your reservations, short-notice changes or cancellations of flights, hotels and rental cars – according to your timetable. Fact Sheet
Mit unserem 24-Stunden Notfall-Service sind Sie auch außerhalb der regulären Reisebüro-Öffnungszeiten jederzeit bestens beraten. An 365 Tagen im Jahr, rund um die Uhr. Ihre Reservierungen, kurzfristigen Umbuchungen oder Stornierungen für Flüge, Hotels und Mietwagen nehmen wir umgehend in die Hand – ganz nach Ihrem Zeitplan. Fact Sheet

Visa Service

All documents ready in time

Visa Service

Alle Dokumente pünktlich zur Hand

We work with companies that are specialised in obtaining visa documents in due time. This means you will receive all the paperwork and authorisations you need quickly and simply. Our travel experts always keep up to date with the most important entry requirements and application rules. Fact Sheet
Wir kooperieren mit Unternehmen, die sich ausschließlich mit der termin­gerechten Beschaffung von Visa-Dokumenten befassen. So erhalten Sie Ihre not­wendigen Unter­lagen und Genehmigungen schnell und un­kompliziert. Unsere Reise­experten kennen stets die wichtigsten aktuellen Einreise­­bedingungen und Antrags­­bestimmungen. Fact Sheet

Mobile

Stay up to date while travelling

Mobile

Unterwegs immer up to date

Wherever you are in the world, the LCC Mobile app gives you instant access to all the travel information you need for your business trip. From travel plans to flight delays and train connections, right through to mobile check-in. Video
Egal wo auf der Welt Sie sich gerade befinden – mit der LCC Mobile App haben Sie stets Zugang zu allen Reiseinformationen, die Sie für Ihre Geschäftsreise benötigen. Von Reiseplänen, über Flugverspätungen und Bahnverbindungen bis hin zum mobilen Check-in. Video

Travel Expense

Travel expense accounting

Travel Expense

Reisekostenabrechnungen

If you choose LCC Travel Expense, partner companies or web-based solutions will take care of your travel expense accounting. Effective outsourcing reduces process costs. Apart from substantial savings, you will benefit from highly transparent travel expenditure. Fact Sheet
Mit LCC Travel Expense übernehmen Partnerunternehmen oder onlinebasierte Lösungen Ihre Reisekosten­abrechnung. Durch effektives Outsourcing werden Prozesskosten reduziert. Neben deutlichen Kostenspareffekten profitieren Sie außerdem von einer umfassenden Transparenz Ihrer Reiseausgaben. Fact Sheet

Online Booking

Easy and fast self-booking system

Online Booking

Einfach und schnell selbst buchen

The easy-to-use online interface gives travellers the option to book business trips themselves quickly, taking your company’s travel guidelines into account. We support all leading online booking engines. Fact Sheet / Video
Die leicht zu bedienenden Anwendungen er­möglichen Ihnen, Geschäfts­­reisen schnell und einfach selbst zu buchen, selbst­verständ­lich unter Berück­sichtigung Ihrer Reise­richtlinien. Wir bieten alle gängigen Online­buchungs­­maschinen, mit denen Sie rund um die Uhr Zu­griff haben auf Echt­zeit-Infor­ma­tionen zu Flügen, Hotels, Miet­wagen und Bahnen. Fact Sheet / Video

Reporting

Detailed analyses

Reporting

Detaillierte Auswertungen

Our management information system gives you a comprehensive overview of all travel-related data. It allows you to keep a check on travel expenditure and gives you reliable information for optimising your travel costs. Fact Sheet
Unser Reporting-System liefert Ihnen einen umfassenden Überblick über sämtliche reisebezogenen Daten. So haben Sie Ihre Geschäftsreiseausgaben stets im Blick und erhalten verlässliche Informationen zur Optimierung Ihrer Reisekosten. Fact Sheet

Security Management

Competent assistance and minimised risk

Security Management

Kompetente Hilfe und minimiertes Risiko

We work together with experienced partners to ensure the highest levels of security during your business trip. We offer individual crisis management to companies, so we can provide effective help if required - before, during and after the trip. Fact Sheet
Um Ihnen während Ihrer Geschäftsreise höchstmögliche Sicherheit zu gewährleisten, arbeiten wir mit erfahrenen Partnern zusammen. Für Unternehmen bieten wir ein individuelles Krisen­management, um im Fall der Fälle effektiv helfen zu können – vor, während und nach der Reise. Fact Sheet

What we offer

Our global products: An overview

We offer a comprehensive portfolio of products designed to optimise corporate travel management in global companies.
Fully adaptable to your needs, delivering maximum transparency, speed and efficiency – for minimum costs.

Direct Connect

Full range of fares

Direct Connect

Direkt buchen ohne Umwege

With direct links to airline booking systems (Direct Connect), we globally ensure that we can offer the complete range of fares. Thanks to Direct Connect, we can offer you direct access to all routes and prices from different sources. Fact Sheet
Als erste Reisebürokette im deutschen Markt mit einer Airline-Direkt­anbindung (Direct Connect) gewährleisten wir volle Tarifvielfalt. Dank Direct Connect bieten wir Ihnen direkten Zugriff auf alle Strecken und Preise aus verschiedenen Quellen. Fact Sheet

Global Fares

The best deal worldwide

Global Fares

Der günstigste Preis weltweit

With LCC Global Fares, we have the means to be able to book your chosen route at any time, at the best price available worldwide. This web-based tool enables the comparison and booking of flights from over 40 countries and all major worldwide booking systems. Fact Sheet
Mit LCC Global Fares haben wir einen Weg gefunden, wie wir für Sie jederzeit den weltweit günstigsten Tarif auf Ihrer gewünschten Strecke buchen können. Das webbasierte Tool ermöglicht das Vergleichen und Buchen von Flugtarifen aus über 40 Ländern und allen weltweit gängigen Buchungssystemen. Fact Sheet

Tax Reclaim

Added value with every per cent

Tax Reclaim

Ein Mehrwert mit jedem Prozent

We work with a specialist service provider to guarantee that business travellers receive a full refund on VAT paid abroad. Our partner will not only process all original supporting documents for you, but will also deal with all correspondence with the relevant authorities. Fact Sheet
In Zusammenarbeit mit einem versierten Anbieter garantieren wir Geschäftsreisenden einen umfassenden Rückerstattungsservice für im Ausland gezahlte Mehrwertsteuer. Unser Partner übernimmt nicht nur die komplette Bearbeitung der Originalbelege für Sie, sondern auch die Korrespondenz mit den Behörden. Fact Sheet

VIP Service

Extraordinary service for the highest demands

VIP Service

Beste Qualität für höchste Ansprüche

Just relax and enjoy the comfort. Using dedicated, specialised teams, LCC VIP Service fulfils your entitlement to preferential treatment. Our VIP service teams are familiar with special requirements and understand what matters to you. Fact Sheet
Einfach wohlfühlen und Komfort genießen: Der LCC VIP Service wird dem Anspruch nach bevorzugter Behandlung mit eigenen, spezialisierten Teams gerecht. Unsere VIP Service-Teams sind mit den besonderen Wünschen vertraut und wissen, worauf es ankommt. Fact Sheet

Profile

One interface, many options

Profile

Ein Profil, viele Möglichkeiten

One central platform to manage traveller profiles. The intuitive user interface allows easy and individual profile administration. The system is connected to multiple databases and data systems via a central interface. This streamlines workflows and optimizes business travel management. Fact Sheet / Video
Die zentrale Plattform für das Management von Reisendenprofilen. Eine intuitive Benutzer­oberfläche ermöglicht eine einfache und individuelle Profilverwaltung. Durch eine zentrale Schnittstelle ist das System mit allen relevanten Datenbanken und -systemen verbunden. Dadurch wird der Workflow verbessert und das Reise­management optimiert. Fact Sheet / Video

Meetings & Events

Full service for your events

Meetings & Events

Alles für Ihre Veranstaltungen

From seminar trips to elaborate incentive travel, through to complex tours with partners around the world – we will create events that meet your expectations and secure attractive group rates for flights and hotel rooms. Fact Sheet
Von Seminar-Reisen über aufwändige Incentive-Projekte bis hin zu komplexen Reisen mit Partnern auf der ganzen Welt – wir realisieren Events nach Ihren Wünschen und sichern Ihnen günstige Gruppentarife im Flug- und Hotelbereich. Fact Sheet

Green Travel

Sustainable planning, green travel

Green Travel

Nachhaltig planen, umweltbewusst reisen

On request, we will take environmental considerations into account when we plan your business travel. Our detailed CO2 reports give you an insight into your travel-related emissions. This allows you to offset them via climate protection projects. Fact Sheet
Auf Wunsch berücksichtigen wir Umweltaspekte bereits bei Ihrer Reiseplanung. Mit Hilfe unserer detaillierten und aussage­kräftigen CO2-Reportings erhalten Sie einen Überblick über Ihre reise­relevanten Emissionen und können diese über Klima­schutz­­projekte kompensieren. Fact Sheet

We’re here to help.

One point of contact for
all your personal needs.

Business is conducted not between companies, but between human beings. We believe in the power of these human relationships, and we believe in keeping your travel arrangements as simple as possible.

That’s why you only ever deal with one partner as your single point of contact – who is always dedicated to your personal needs. Right from the beginning. A centrally located key account management to take care of all your general needs. This key account management in turn has direct access to local travel managers specialised in fulfilling your local needs – giving you the best possible balance between global and local coordination.

Your personal service team provides you with a 360º service that includes travel management before, during and after the travel itself.

Individual support, quick decision times and top-quality service on a global and local level – enjoy the best of all facets of our network, all made as simple as possible for you.

Video

Share our global vision

How can we enhance your
travel management?

Contact us

Lufthansa City Center
Reisebueropartner GmbH
Lyoner Str. 36
60528 Frankfurt/Main
Germany Deutschland
Tel.Phone:+49 69 66075-400
Fax:+49 69 66075-440
As of Stand 07/2018